Registration is now open for the WILIUG Fall Meeting – Friday, November 16, 2018 – Gateway Technical College, Racine, WI. Click here to register!
WILIUG’s Fall meeting will be held Friday, November 16th, in the Michigan Room at the Racine Campus of Gateway Technical College at 1001 S. Main Street, Racine, WI 53403.
This is a half-day program with an optional lunch afterwards. The half-day program is included in your library’s WILIUG membership; there is no individual registration cost.
9:00 – 9:30 AM Registration and Breakfast
9:30 – 9:45 AM Welcome and WILIUG Business Meeting
9:45 – 10:35 AM Innovative Roadmap (Dennis Carter, Michael Macenas)
10:50 – 11:40 AM George Quaye from Shoutbomb, LLC
Join me to talk about how we can enhance your literacy program using text messaging in partnership with colleagues from the Center for Childhood Creativity at the Bay Area Discovery Museum. I will introduce Voice4Library to enhance another channel to your patrons with telephone circulation notices. Let us show you how to grow your reach to patrons with text messaging outside of the circulation notice with Text4Library.
11:40 – 12:30 PM Jeremy Andrykowski from Unique
Unique Patron Service Solutions – At Unique we provide fully-managed and branded call center and live chat support services designed specifically for libraries. Working seamlessly with Sierra and Millennium, we provide efficiency through our work with progressive libraries and with Unique’s unmatched quality assurance. In this program we will discuss the virtual services and evaluate time, cost, and quality of service customized for your library.
12:30 – 1 PM Library tour
1:15 PM – 2:30 PM Optional Birds of a Feather lunch at Blue Bear Eats. Attendees will place orders in advance as part of registration, which will permit optimal service and payment processes by the restaurant.
Plenty of free parking.
Click here for larger map and directions
Building map: We are are in the Michigan room of the Racine Building
Not a member yet? Join here.